• What is the Client Portal?
• I did not receive my VNU Exhibitions login details. How can I get these?
• I have lost my login details. What do I do now?
• My business details are incorrect. How can I alter these?
• How do I access my catalogue?
• How do I access my press information?
• What are duplicates?
• Why am I not in the Top 10, even though I should be, based on the number of pre-registrations? 
• Where can I find my personal registration link?
• Where can I order more exhibitor passes?
• What is the difference between exhibitor badges and assembly/disassembly passes?
• When are the passes sent out?
• I would like to personalize the exhibitor badges. Is that possible?
• I would like to print another business name on the exhibitor badges. How can I do that?
• I would like the exhibitor badges to be sent to a different address. How can I change that?
• Is there a charge for ordering printed invitations?
• On login, I get an error message saying my user name and password are invalid. What can I do?
• I get an error message. How do I solve this?
• When I am in the Client Portal, I get the error message ‘Object reference not set to an instance of an object’. What do I do now?
• When I am in the Client Portal, I get the error message ‘Authenticate: user/pwd for “xxxxx” does not exist in J-xxxx-xx’. What do I do now?
• When I am in the Client Portal, I get the error message ‘Combination of username and password is incorrect’. What do I do now?
• When I want to log in to the Client Portal, I get the error message ‘Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index.’ What do I do now?
  
  

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